Terms of Service

Last updated: February 07, 2026

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the website and services provided by Sandiwa Omni Tech ("we," "our," or "us"). By accessing our website or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not access or use our services.

Description of Services

Sandiwa Omni Tech provides enterprise resource planning (ERP) software solutions, including:

  • OmniSpa: Complete management system for spa and wellness businesses
  • OmniSchool: Comprehensive management system for educational institutions
  • OmniMed: Healthcare practice management and clinical operations platform

Our services include software licensing, implementation, training, technical support, and related consulting services.

User Accounts

When you create an account with us, you must:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in unauthorized activities.

Acceptable Use

You agree not to:

  • Use our services for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the integrity of our services
  • Transmit any malicious code or harmful content
  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Resell or redistribute our services without authorization

Intellectual Property

All content, software, trademarks, and materials on our website and within our software are the property of Sandiwa Omni Tech or our licensors and are protected by intellectual property laws.

You may not:

  • Copy, modify, or distribute our software without authorization
  • Reverse engineer, decompile, or disassemble our software
  • Remove or alter any proprietary notices or labels
  • Use our trademarks without prior written consent

Software License

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable license to use our software for your internal business purposes.

This license does not include the right to sublicense, modify, or create derivative works based on our software.

Payment Terms

For paid services:

  • Fees are due as specified in your service agreement
  • All fees are non-refundable unless otherwise stated
  • We may modify pricing with 30 days' notice
  • Late payments may result in service suspension

Data Ownership

You retain ownership of all data you input into our software. We will not access, use, or disclose your data except as necessary to provide our services or as required by law.

Upon termination, you may request a copy of your data within 30 days.

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Uninterrupted or error-free operation

Limitation of Liability

To the maximum extent permitted by law, Sandiwa Omni Tech shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or revenue
  • Loss of data
  • Business interruption
  • Cost of substitute services

Our total liability shall not exceed the amounts paid by you in the twelve (12) months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Sandiwa Omni Tech and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any rights of a third party

Termination

Either party may terminate these Terms upon written notice. We may also suspend or terminate your access immediately if you:

  • Violate these Terms
  • Fail to pay applicable fees
  • Engage in fraudulent or illegal activity

Upon termination, your right to use our services will cease immediately.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the Philippines.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of our services after such changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@rsmsoftware.com
  • Address: 9th Floor, AIA Tower, 8767 Paseo de Roxas, Makati 1226 Metro Manila