Privacy Policy

Introduction

Sandiwa Omni Tech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and other applicable data protection laws.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or demo request forms
• Subscribe to our newsletter
• Register for an account
• Communicate with us via email or phone

This information may include:

• Name (first and last)
• Email address
• Phone number
• Company name
• Job title
• Business address

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our products and services
• Process demo requests and schedule appointments
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Law enforcement or government agencies when required by law
• Business partners with your consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication

Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences.

Your Rights

Under the Data Privacy Act of 2012, you have the following rights:

• Right to be Informed: Be informed about how your data is collected and used
• Right to Access: Request access to your personal information
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal information
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to the processing of your personal information

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data privacy rights, please contact us:

• Email: privacy@rsmsoftware.com
• Address: 9th Floor, AIA Tower, 8767 Paseo de Roxas, Makati 1226 Metro Manila